Friday, December 15, 2006

YATES Confidor 'Money-Grab'


Is it a YATES money-grab or is Yates a money-GRUB?

Anyone who has used or sold Yates' Confidor Hose-on Lawn Insecticide for lawn grubs, may not be aware of a serious problem with the product.

The applicator that releases the chemical is severely faulty. Due to this, the mixture either does not syphon out, or it syphons at the wrong ratio. Either way, you've wasted your money.

I discovered this after more than 4 bottles of this product was 'wasted' over the last year. On a few of these occasions, I watered my lawn for literally hours without the level of the container changing at all.

Yates admitted to me that the cause of the fault was in the old mold. They were rushing to get a new one made.

In the meantime, thousands of Confidor Hose-on bottles were still on shelves all around the country.

NO SIGN OF A PRODUCT RECALL and NO SIGN OF ADVISING THE RETAILERS.

I have spoken with a number of nursery managers and product buyers, and none of them have ever been made aware of the problem.

It would appear that Yates has been happy to take the money for the stock, but since being aware of the problem they have not recalled the product or made any public announcement.

How professionally ethical is this!

Confidor Hose-on should empty out quite quickly (probably around 6 minutes), which means you have to work relatively fast. If you find you are spending significantly longer, the product is faulty.

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